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Team Sales Customer Service Representative

Team Sales Customer Service Representative

MonkeySports, Inc. is a specialty sports retailer provider of hockey, baseball and lacrosse sporting goods and apparel. We are currently seeking an experienced individual to join our team in Corona, CA. The ideal candidates will have knowledge of the sports that we cater to along with a strong passion for customer service. Prior customer service 1-2 years is preferred. All candidates MUST be available to work Monday through Friday.

Job Requirements

  • Entering and processing orders for existing and new team customers
  • Contacting potential leads to establish new customers
  • Keep up-to-date with changes in products, service, pricing, and policies

Required Skills and Experience

  • Knowledge of screen printing, embroidery, tackle twill, heat press
  • Knowledge of hockey, baseball, and lacrosse products carried by MonkeySports, Inc.
  • 2+ years exp. In sales, purchasing, and/or customer service
  • Interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.
  • Prior experience in sporting industry or strong knowledge of sporting equipment
  • Outstanding customer relations and phone skills
  • Professional and courteous
  • Must thrive in fast-paced environment
  • Excellent multi-tasking, priority-setting organizational skills
  • Excellent computer knowledge (MS Word, Excel and Outlook)
  • Enjoys a team environment
  • Excellent written and verbal communication skills

Schedule/Hours/Pay Rate

  • Monday-Friday
  • $13/hr + commission (depending upon experience)

Benefits

Monkey Sports offers medical, dental, vision, vacation/sick time, 401k with employer match, and employee discounts

How to Apply

Please submit your resume with a cover letter and salary requirement to jobs@monkeysports.com. Please include the title of the position you are applying for in the subject line.